The second-hand marketplace Members Express Frustration About Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Modifications
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
